On behalf of the Board of Trustees, I’d like to invite you to join us for our first official conference as the International SalonSpa Business Network (ISBN). We are excited to continue to build on the success of our name change from the International Chain Salon Association, and our conference in 2008 will keep a strong focus on networking for owners and executives of multi-unit salons and spas.

If your company owns multiple salon/spa locations, attending ISBN’s conference gives you your best chance to stay on top of the many changes our industry is going through. Our association offers salon and spa owners an opportunity to belong to an inclusive network of companies that shares information and ideas.

The goal of ISBN is to help everyone involved achieve their next level of success. We want to continue to expand and strengthen our ranks, which is why this year’s conference theme is “Network Your Way to Success.”

One hallmark of our annual conference that has not changed is the tradition of hosting conference in beautiful locations. This year’s location, the Renaissance Resort & Spa, is a gorgeous hotel that has recently undergone its own renovation.

Our main attraction at conference this year is keynote speaker Joe Calloway, author of books including Becoming a Category of One, Work Like You’re Showing Off, and Indispensable: How to Become the Company That Your Customers Can’t Live Without. Joe is going to follow up his keynote presentation on Monday with a 90-minute interactive workshop that will delve into three of the top issues that all multi-unit salons and spas face and will help us all brainstorm solutions for our own companies.

Much of the rest of our conference schedule will focus on providing networking time for members and vendors. These conversations and connections are the meat of a conference like ours, and the relationships that develop help us all build the success of our businesses.

We hope to see you in Indian Wells, CA May 4-6!

Warm regards,
Paula Malloy
ISBN President