On behalf of the International SalonSpa Business Network (ISBN) Board of trustees, I want to extend a warm invitation for you to join us for our Annual Conference May 31, June 1 & 2. If you are not already a member of ISBN, we would welcome you to join as there are many tangible benefits of belonging to and participating in ISBN that offset the nominal annual membership fee many times over.
We continue to build on the success of our name change from the International Chain Salon Association, and our Conference in 2009 will keep a strong emphasis on networking for owners and executives of multi-unit salons and spas. If your company owns multiple salon/spa locations, attending ISBN’s Conference gives you your best chance to stay on top of the many changes our industry is experiencing, especially important in these difficult times. Our association offers salon and spa owners an opportunity to belong to an inclusive network of companies that shares information and ideas.
One hallmark of our annual Conference that has remained constant over the years is our tradition of hosting the Conference in fantastic locations. This year we will return (by popular demand) to the Ritz Carlton Amelia Island, a beautiful hotel in a picture-perfect setting right on the Atlantic Ocean. Wonderful, wide sandy beaches and Southern Charm highlight this showcase property.....many plan to come early or stay over to enjoy this resort at the great rates that we have negotiated for attendees. This year our Conference will feature extensive networking opportunities - not only how to cut costs to build profits, but how to aggressively take advantage of the unique opportunities the current economic downturn presents to those who are prepared to capture market share. Our membership is comprised of some of the most successful salon and spa operators in the country, and they are willing to share their secrets on how to not only survive tough times but to prosper. Where there is crisis, there is opportunity!
We will also feature Mel Kleiman on recruiting and retaining outstanding Team Members. Mel is an industry expert in the techniques of how to recruit and retain the people we need to be successful, and how the current economy affects us and our Team Members. None of us can deliver the client experience we need to grow and thrive without a highly motivated team in place, and Mel is going to help us learn how to do that better. We also have an outstanding group of sponsors who attend to introduce new products to decision makers, establish new relationships and strengthen existing relationships. Each year we come away with some great ideas from our sponsors, who run the gamut from software point-of-sale providers, product manufacturers of all types, equipment manufacturers, and providers of unique business services.
We look forward to seeing you at the Ritz Carlton in beautiful Amelia Island, Florida this May 31, June 1 & 2. We guarantee that you will learn lots and have a lot of fun at the same time!
Warm regards, Gordon Logan